Director, AI Product Manager

Location Designation: Hybrid - 3 days per week 

New York Life Investment Management ($800B+ AUM) is building AI and data science capabilities for our Real Estate Investors (REI) group, and we’re hiring a senior product leader to drive it.

You will report to the Head of AI & Data Science and partner directly with the Head of Real Estate Intelligence and senior REI business leaders to define AI strategy, identify high-value opportunities, and lead 0-to-1 delivery of products that transform how the team sources, underwrites, manages, and monitors real estate investments.

The mandate is to transform a document-heavy, judgment-intensive workflow that is uniquely well-suited to modern LLM, RAG, and agentic AI applications. You will own what gets built, how it gets adopted, and how impact is measured, with executive sponsorship, direct access to end users, and a clear initial use case to anchor the work.

What you’ll do

• Define and own AI product strategy and roadmap for REI, aligned with investment priorities and the broader technology agenda.
• Partner with investment teams and senior leadership to identify high-value AI opportunities and translate them into product concepts, requirements, and delivery plans.
• Lead 0-to-1 development of AI products end-to-end: discovery, MVP, pilot, launch, iteration, and scaled adoption.
• Serve as the primary bridge between business stakeholders, AI/ML engineers, data teams, and technology partners.
• Own product outcomes, including adoption, workflow impact, efficiency gains, and decision quality.
• Establish success metrics, adoption goals, and impact measures; ensure AI outputs are useful, reliable, and appropriate for business-critical decisions.
• Champion practical use of LLMs, RAG, agentic workflows, and human-in-the-loop patterns, and the discipline to know when not to use them.
• Drive change management and stakeholder communication; present strategy, roadmap progress, and measurable impact to senior leadership.

What you’ll bring

• 8+ years of experience in product management, product strategy, or technology delivery, with meaningful exposure to AI, data, or advanced analytics initiatives.
• Track record of taking products from concept through launch and adoption in complex enterprise or financial services environments.
• Demonstrated ability to work directly with senior stakeholders to define strategy, influence priorities, and drive execution.
• Strong business orientation: ability to work with subject matter experts, understand workflows, identify core pain points, and translate them into scalable product solutions.
• Working fluency in modern AI: LLMs, RAG, model evaluation, human feedback loops, and AI-enabled workflow automation.
• Strong judgment, comfort with ambiguity, and ability to drive alignment across technical and business teams.
• Excellent communication skills, with the ability to explain AI capabilities, limitations, and tradeoffs to both technical and non-technical audiences.

Preferred experience

• Experience building or scaling AI, data, or workflow products in real estate, private equity, investment management, lending, or another document-heavy financial services domain.
• Familiarity with investment workflows, such as underwriting, deal evaluation, asset management, portfolio monitoring.
• Hands-on exposure to LLM-based products, RAG systems, agentic workflows, or human-in-the-loop review processes.
• Experience designing metadata, taxonomy, or retrieval-oriented information architecture for enterprise document repositories.
• Working knowledge of AWS or GCP, APIs, Python, and SQL.
• Master’s degree, MBA, or equivalent advanced professional experience.

#LI-AM1

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Pay Transparency

Salary Range: $130,000-$170,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 92879