Workflow Automation Specialist
Location: Greenville, SC office or onsite at SRS, Aiken, SC
Work Arrangement: Hybrid schedule permitted
Pay Rate:Β $55.00/hour
Benefits: Standard benefits package including 80 hours PTO, 88 hours Holiday pay, 4% 401(k) match, Medical, Dental, and Vision coverage
Position Summary
This position is primarily involved in work in the computer field performing systems analysis, design, development, documentation, testing, enhancement, and modification of workflow automation systems and business applications supporting complex engineering and project environments.
The Workflow Automation Specialist will support workflow-related IT initiatives and business process improvements through the development of scalable automation solutions. This role will work closely with stakeholders, project teams, and end users to analyze requirements and build solutions that improve efficiency, streamline processes, and support business objectives.
The selected candidate will be responsible for the design, development, deployment, and ongoing support of workflow automation tools and applications using Microsoft Power Platform technologies and similar workflow solutions.
Key Responsibilities
- Assess workflow-related business requests and gather requirements from customers and stakeholders
- Produce accurate process documentation, requirements documentation, and workflow specifications
- Design, develop, configure, test, deploy, and support workflow automation solutions
- Develop and maintain enterprise workflow applications and process automation tools
- Build and support workflow solutions while adhering to change management processes
- Collaborate with cross-functional teams to identify process improvements and optimize business workflows
- Analyze business needs and translate requirements into scalable technical solutions
- Participate in software development activities including design, testing, deployment, and maintenance
- Support issue identification, troubleshooting, and implementation of corrective actions
- Maintain development standards, documentation, procedures, and user support materials
- Participate in Agile project activities including planning, issue tracking, and sprint support
- Remain current on emerging technologies and workflow automation best practices
- Provide support for software deployment, upgrades, and application enhancements
- Support multiple applications and projects simultaneously while maintaining quality standards